Traveling Troubadour
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AmaWaterways Cancellation Charges

In the unfortunate event you must cancel travel, notice needs to be made to Traveling Troubadour Cruises & Tours in writing, stating clearly and correctly each passenger’s name and a brief statement of the reason for cancellation.  If already issued, unused air tickets must be physically returned to us before they can be cancelled. Cancellation date is the date we receive the written cancellation notice and unused tickets. A name change or substitution of participant is also treated as a cancellation in that all cancellation charges apply.

AmaWaterways Cancellation charges are per-person, based on the cancellation date, as follows:

(i) more than 121 days before departure: $200 loss of deposit;
(ii) 120-90 days before departure: $400 loss of deposit;
(iii) 89-60 days before departure: 35% of cruise or cruise tour price;
(iv) 59-30 days before departure: 50% of cruise or cruise tour price;
(v) 29-07 days before departure: 80% of cruise or cruise tour price;
(vi) 6 days or less before departure: 100% of cruise or cruise tour price.

Cancellation charges also apply to additional charges for upgrades, transfers and other pre-purchased services. Protection plan premiums are non-refundable. Additional cancellation fees apply for air tickets. After travel begins, there is no refund for unused services, or unused portions of cruise or cruise/tour.


AmaWaterways Travel Insurance Plans

1.  AmaWaterways offers travel insurance coverage and assistance plans through Travel Guard, one of the world's largest providers of travel insurance and assistance services. The following plan may be purchased to cover your travel investment:
Summary

     •Trip Cost Trip Cancellation & Interruption - Reimbursement for forfeited, nonrefundable, unused payments or deposits if you must cancel or interrupt your trip due to a covered illness, injury, or death of you, an immediate family member, or traveling companion or due to other covered reasons.
     •$1,500 Trip Delay - Reimbursement if your trip is delayed for more than 12 hours due to covered reasons for reasonable additional expenses until travel becomes possible.
     •$1,000 Missed Connection - Reimbursement if Inclement Weather or Common Carrier causes cancellation or a delay of regularly scheduled airline flights for three to twelve hours to your point of departure.
     •$3,000 Baggage & Personal Effects Loss - Reimburses you if your luggage is lost, damaged, or stolen while you are on your trip.
     •$1,000 Baggage Delay – Reimbursement up to $150 per day for the purchase of essential items if your bags are delayed by the common carrier for more than 24 hours.
     •$100,000 Medical Expense - Covers necessary medical expenses up to one year after the sickness or injury, provided you sought initial medical treatment while on your trip.
     •$250,000 Emergency Evacuation and Repatriation of Remains - Covers reasonable and customary expenses with Emergency Medical Transportation, medical services, and supplies in connection with transportation to the nearest adequate medical facility. Coverage for reasonable and customary expenses incurred to return the insureds body to the insureds city of burial.
     •$25,000 Accidental Death & Dismemberment – Covers death and loss of limb or eyesight within 180 days of the accident.
     •$100,000 Flight Guard– Covers death and loss of limb or eyesight, while riding as a passenger on or boarding or alighting from a scheduled air carrier, within 180 days of the accident.

Assistance Services*

•Travel Medical Assistance A menu of services available for emergency medical requests, including prescription replacement, physician referrals, medical evacuations, and more.
•Worldwide Travel Assistance Assistance with any travel emergency or request for general travel information, including lost, stolen or delayed baggage; replacing lost passport or travel documents; emergency cash transfers; pre-trip travel advice; inoculation information; and more.
•LiveTravel® Emergency Services* Dedicated LiveTravel® counselors available to help with any travel request, including flight or hotel rebookings, rental car reservations, roadside assistance, and more.

* Please note, the pre-existing medical condition exclusion will be waived if insurance is purchased within 24 hours of initial trip deposit.         View insurance details

2.  AMA Waterways also offers their own additional Worry Free Program.  

Here’s how it works:

For those situations that may not be covered under this travel insurance plan, AmaWaterways offers the WORRY-FREE PROGRAM. With the Worry-Free Program, AmaWaterways will allow passengers to cancel their vacation up to 24 hours (or the prior business day, whichever is further out) before the scheduled departure date for any reason.

If the Travel Insurance Protection Plan has been purchased, claims should be submitted to Travel Guard first for review. If the reason for the trip cancellation is not covered under the Travel Insurance Protection Plan, AmaWaterways will issue a Travel Certificate, under the Worry-Free Program, for the stated cancellation penalties.

The Travel Certificate is non-refundable and non-transferable and will be valid for vacation travel within 24 months of the date of issue.

 

 

The Travel Insurance Protection Plan cost and Worry-Free fee must be paid with the trip deposit. Please note that we are unable to add the Travel Insurance Protection Plan and the Worry-Free Program after deposit has been made. Once elected, the Worry-Free Program cannot be removed from the booking.

The Travel Insurance Protection Plan and the Worry-Free Program do not cover penalties associated with air or other services not purchased through AmaWaterways.

The Worry-Free Program allows passengers to alter their travel plans to best meet their comfort and convenience, but does not cover cancellations made within 24 hours of departure (or the prior business day, whichever is further out).

*Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., with its principal place of business in New York, NY. Coverage may not be available in all states. Assistance services are provided by Travel Guard.