CPP Standard Plan – Provided by Holland America Line
The Standard Cancellation Protection Plan (CPP Standard Plan) will allow you,
for any reason, to provide written cancellation up to 24 hours prior to the
start of your scheduled travel (sea, land and/or air) arrangements made by
Holland America Line and receive a refund equal to 80% of the eligible amounts
paid. CPP Standard is available to all guests, regardless of residency.
In addition, Holland America Line (HAL) automatically assumes an additional
$500 (USD) of liability for lost, damaged or delayed baggage of guests who
purchase the CPP Standard Plan still subject, however, to the limitations in
their baggage policies. For example, they do not cover losses while baggage is
in the custody of airlines. Please review their
Baggage Policy.
Please note: The CPP Standard Plan is not insurance – this is an optional
purchase offered by and administered by Holland America Line. It may be added to
your reservation to provide you with trip cancellation protection for up to 24
hours prior to the start of your scheduled travel. It provides no rights other
than those explained above. For example, it does not protect double-triple-quad
occupancy rates should one or more members of your party cancel, nor does it
cover expenses for unused services due to trip interruption.
The CPP Standard Plan is available for purchase prior to the date on which
cancellation fees begin to accrue, which is generally the time of final payment.
Payment is due at time of purchase. The cost of CPP Standard is non-refundable.
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CPP Platinum
The Platinum
Cancellation Protection Plan (CPP Platinum) enables you to supplement the
benefits provided under the CPP Standard Plan with higher cancellation
reimbursement and extends the eligible cancellation period up until the start of
your scheduled travel (sea, land and/or air) arrangements made by Holland
America Line. CPP Platinum also provides insurance coverage for trip delays and
interruptions, medical expenses and much more. In addition, CPP Platinum
includes 24-hour worldwide emergency assistance services.
CPP Platinum is
comprised of the following:
SECTION I
Cancel for Any Reason Waiver
Provided by Holland America Line
You may cancel for any reason prior to the start of your scheduled travel (sea,
land and/or air) arrangements made by Holland America Line and receive
reimbursement equal to 90% of the eligible amounts paid to Holland America Line.
Note: CPP Platinum does not protect double-triple-quad occupancy rates should
one or more members of your party cancel prior to departure.
Notice to New York
Residents:
The Holland America Cancel For Any Reason Waiver under the Platinum Plan may be
purchased separately from the Travel Insurance Program. Contact 1-877-538-3815
for details.
SECTION II
TRAVEL INSURANCE PROGRAM
Underwritten by Transamerica Casualty Insurance Company
-
Trip Interruption:
Enables you to cancel or interrupt your cruise vacation for illness, injury
or death to you, an immediate family member or a traveling companion, as
well as certain other non-medical reasons affecting you or your traveling
companion, and receive up to 150% of your cruise vacation cost.
-
Trip Delay:
If you miss the departure of your cruise due to carrier-caused delays or
other specified reasons, you will be reimbursed up to $500 for additional
accommodations, meals and “catch-up” transportation expenses.
-
Baggage Protection:
If your baggage or personal property is lost or damaged, you will be
reimbursed up to $1,000. If your bags are delayed or misdirected by a common
carrier for more than 24 hours, you will be reimbursed up to $500 for the
purchase of necessary personal effects.
-
Medical Expense Coverage:
Should you become injured or sick during your vacation, you will be
reimbursed up to $10,000 for medical expenses.
-
Emergency
Evacuation/Repatriation:
In the event that serious illness or injury requires air or ground
transportation to a specialized facility or to return home, you will be
provided up to $50,000 in covered medical services and supplies (coordinated
by our 24-hour assistance provider) to help ensure your safe transport.
Repatriation coverage provides for shipment of remains in the event of death
during the cruise vacation.
This plan provides
insurance coverage that applies only during the covered trip. You may have
coverage from other sources that provides you with similar benefits but may be
subject to different restrictions depending upon your other coverages. You may
wish to compare the terms of this policy with your existing life, health, home
and automobile policies. If you have any questions about your current coverage,
call your insurer, insurance agent or broker.
The Travel Insurance
Program is underwritten by Transamerica Casualty Insurance Company, Columbus,
Ohio; NAIC #10952 (all states except as otherwise noted) under
Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN and TX
Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OH, OR,
VT, WA and WY Policy Form #'s TAHC5100IPS and TAHC5200IPS. Certain coverages are
under series TAHC6000 and TAHC7000.
SECTION III
WORLDWIDE EMERGENCY ASSISTANCE SERVICES
Provided by On Call International
Provides 24-hour assistance services including: pre-cruise health, safety and
weather information; assistance with travel changes; lost luggage assistance;
emergency cash transfer assistance; emergency medical and dental assistance;
lost travel document assistance; and emergency medical payment assistance.
Note that the
benefits and services provided in CPP Platinum are available only to guests who
enroll in and pay the appropriate program cost to Holland America Line. Payment
of the required cruise deposit does not automatically activate enrollment in CPP
Platinum Protection. In order to activate enrollment, you must pay the
appropriate program costs in addition to the required cruise deposit
amount.
IMPORTANT:
This is only a brief description of the program. For details of the terms,
conditions and exclusions of CPP Platinum, view the
CPP Platinum plan
description.
The CPP Platinum
Plan is in effect for cancellations for any reason up to the start of your
scheduled travel. Other benefits and services provided in CPP Platinum are
effective once you depart on your trip.
The CPP Platinum
Plan is optional and available for purchase prior to the date on which
cancellation fees begin to accrue, which is generally the time of final
payment. Payment is
due at time of purchase. The cost of the cancellation portion of CPP Platinum is
non-refundable.
If you have any questions regarding CPP Platinum Protection, please contact Aon
Affinity at 1‐800‐453‐4047.
This program was designed and is administered by Aon Affinity.
Aon Affinity is the brand name for the brokerage and program administration
operations of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); in
CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity
Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA
0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and
in NY, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a
Managing General Agent as that term is defined in section 626.015(14) of the
Florida Insurance Code. As an MGA we are acting on behalf of our carrier
partner.
1677003
updated January 2017